Refund policy
Return & Refund Policy
At Quipperz Beauty, we want you to be happy with your purchase. If your order arrives with an issue or does not meet your expectations, please contact us so we can review your request.
Return Window
You may request a return within 30 days of delivery. Items must be unused, in their original condition, and returned with the original packaging. An order number or proof of purchase may be required.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns for opened or used skincare, beauty, or personal care products.
Gift cards, final sale items, clearance products, and customized or personalized items are also not eligible for return.
How to Start a Return
Please email us at support@quipperz.online
with your order number and reason for return.
If your item arrived damaged, defective, or incorrect, please include clear photos of the product and packaging so we can review the issue quickly.
Return shipping costs are the customer’s responsibility unless the return is due to a damaged, defective, or wrong item sent by us.
Refunds
After we receive and inspect your returned item, we will notify you by email. If approved, your refund will be issued back to your original payment method.
Please allow 5–10 business days for the refund to appear, depending on your bank or payment provider.
Damaged or Incorrect Orders
Please inspect your package once it arrives. If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery so we can assist with a refund, replacement, or exchange when eligible.
Contact Us
Quipperz Beauty
1211 Cheyenne Cir, Pensacola, FL 32505
Phone: 850-292-0568
Email: support@quipperz.online